![]() To summarize, the calls went nowhere or recursively with each HP support person asking me to call another department and repeating the problem over and over again and asking me to repeat the diagnostic steps over and over again. ![]() I had multiple calls with HP support via numerous 1-800 numbers and the last call was with HP printer hardware support. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers! If the issue persists, please perform the remaining steps from this document. Wait until the printer is idle and silent before you proceed.Turn on the printer, if it does not automatically turn on. ![]()
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